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How can I determine if the design of the amusement equipment is suitable for my venue?
Our design team will develop the best design plan through on-site investigation or based on the site drawings provided by the client. We will plan the equipment layout reasonably based on the shape, size, terrain, and other characteristics of the site to fully utilize the space and ensure the interactivity and safety of the equipment.
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How to deal with unexpected problems encountered during the customized production process?
Oleao has a complete set of emergency plans to ensure quick handling of unexpected problems during production, transportation, and installation. Whether it's material supply delays, production errors, or logistics issues, Oleao is able to communicate with customers in a timely manner and propose solutions to ensure timely project delivery.
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What are the after-sales services for customized equipment?
Oleao offers a one-year free warranty period, during which if there are any quality issues with the equipment, we will provide free repairs or replacements. In addition, we also provide lifelong technical support to ensure the long-term stable operation of the equipment.
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What is the payment process for customized amusement equipment?
Oleao usually adopts installment payment method, where customers pay a 30% -50% deposit during design confirmation and the remaining balance before shipment. The specific payment ratio can be agreed upon according to the cooperation agreement.
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How to ensure the installation quality of equipment?
Oleao provides professional installation services to ensure the safety and stability of equipment. Our installation team has extensive experience and can effectively handle various complex installation environments. If the customer wishes to install it themselves, Oleao will also provide detailed installation guidance and technical support.
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Can amusement equipment be customized according to special themes or colors?
Oleao supports themed design and can customize colors, shapes, and decorations according to customers' brand or venue needs, creating unique amusement scene experiences. We can also provide you with suggestions on various popular themes, such as ocean, forest, space, etc.
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What are the material choices for amusement equipment?
Oleao provides a variety of materials to choose from, including high-density polyethylene (HDPE), environmentally friendly PVC materials, galvanized steel pipes, EVA foam, etc. These materials have high durability, UV resistance, corrosion resistance, and are suitable for various indoor and outdoor environments.
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How to ensure that customized amusement equipment meets local safety standards?
Oleao's equipment design and production strictly comply with international amusement equipment safety standards (such as EN1176, ASTM, etc.), and can adjust equipment design according to specific requirements of different countries and regions to ensure compliance with local laws and regulations.
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How long does it take to customize the production of amusement equipment?
The production cycle depends on the complexity and scale of the equipment. Generally speaking, the customized production time is 4-8 weeks, including design confirmation, production, and quality inspection. If the project is complex or requires imported materials, it may increase the time.
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How to start the production of customized amusement equipment?
You need to provide specific venue dimensions, design requirements, and budget range. According to your requirements, Oleao's design team will provide a preliminary design plan and quotation; After confirming the design, we will enter the production phase to ensure that the equipment meets safety and quality standards.